TERMS AND CONDITIONS

TERMS AND CONDITIONS, FORMING THE “AGREEMENT” BETWEEN Red Carpet UK FOR  SUPPLYING OF SERVICES AND GOODS.

BOOKING TRAVEL AND EVENTS

All our Travel and Events must be pre-booked, so please be sure to use our secure Booking site for the tour/event you are interested in.

Travel/Events must display available at the time of booking via this website using our secure booking system.
Only one offer or promotion code can be used at anyone time for booking travel/event.

PLEASE CHECK THAT THE TOUR IS TAKING PLACE

To ensure that your travel / event is taking place please be sure to check our website.

At the time of booking we will ask you for your personal details eg email address, mobile phone number. This is simply in case we need to contact you to notify you of any changes to your travel / event.

We will also use these details to contact you should the travel / event be about to depart and you have not arrived.

Other than for these reasons we will not contact you, nor will we pass your details on to third parties.

CHANGES TO A TOUR

We reserve the right to make changes to any travel /event, or part of a travel / event, should circumstances beyond our control. We will contact you if there are any major changes to travel / event and will offer you the option of either switching to another date or travel / event, or of receiving a full refund. In the event of any last minute changes, such as road closures or none inclusion of advertised section, we will let you know at the start of the travel /event.

CANCELLATION POLICY

We reserve the right to cancel a travel/event should Circumstances arise that make the travel/event  impossible.

If we cancel a travel / event we will offer you the choice of either switching to another date for travel/event ( of the same value ) or receive a full refund of any monies you have paid to us.

SAFETY

Travel / Event participants are responsible for their own personal safety and belongings at all times.

DISRUPTIVE BEHAVIOUR

We reserve the right to refuse participation on travel/event under the influence of drugs.

Anyone whose behaviour is disruptive or is spoiling the enjoyment of travel/event participants will be asked to leave the travel/event. No refunds will be given should this happen.

SHOULD YOU ARRIVE LATE

In the event of anyone arriving late for travel/event no refunds will be given.

FEEDBACK

We positively encourage feedback on how you found your travel/event. If you enjoyed the travel/event and would like to let us know this then please feel free to do so! We particularly would like to hear if you felt that the travel/event fell short of your expectations in any way.

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